Privacy Policy
Last updated: May 3, 2023
This privacy notice for Spork ‘N Fork (‘Spork ‘N Fork’, ‘we’, ‘us’ or ‘our’), describes how and why we might collect, store, use and/or share (‘process’) Your information when You use our services (‘Services’), such as when You:
- Visit our website at https://sporknfork.com, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@sporknfork.com.
What information do we collect?
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal information provided by you. The personal information that we collect depends on the context of interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:
- names
- email addresses
- usernames
- phone numbers
- company details
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information collected from other sources. In order to enhance our ability to provide relevant marketing, offers and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behaviour data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion.
How do we process your information?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
- To deliver targeted advertising to you. We may process your information to develop and display personalised content and advertising tailored to your interests, location, and more.
- To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
- Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
- Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about special offers and discounts on our products and services
- Develop and display personalised and relevant advertising content for our users
- Understand how our users use our products and services so we can improve user experience
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or delete the information we have on you,
- The right of rectification,
- The right to object,
- The right of restriction,
- The right to data portability,
- The right to withdraw consent.
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We use third-party service providers on sporknfork.com to support our site. These advertisements pay for the costs of running a large website and support the content that we provide to you for free.
Display Ads. We may use a third-party vendor to serve content and advertisements on our website, which may use cookies, as noted in the next section. The use of cookies enables it to serve ads to our users based on previous visits to our site and other sites on the Internet.
Retargeting Ads. From time to time, we may engage in remarketing efforts with third-party companies like Google, Facebook, or Instagram, in order to market the website. These companies use cookies to serve ads based on someone’s past visits to the website. You can find out more about their usage of cookies by locating their privacy policy.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We use cookies to keep track of advertisements and compile aggregate data about site traffic and site interaction, such as browser type & operating system, tracking the number of visitors to this site, and a visitor’s demographics, so that we can offer better site experiences and tools in the future.
Cookies also help us to understand your preferences based on previous or current site activity, which enables us to provide you with improved user-experience.
You have the option of subscribing to our newsletter. All newsletters sent may contain tracking pixels. The pixel embedded in emails allows an analysis of the success of our email marketing campaign. These tracking pixels allow us to see when you opened the email, if you opened the email, and what links you clicked in the email. This also allows the website to adapt future newsletter content to the interest of the user. This behaviour is strictly confidential and will not be passed onto third parties.
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy.
Google Analytics Demographics and Interest Reporting is in use on this website. Collected aggregate data (such as age, gender and interests) is used to guide content in order to better serve visitors. It may also be cited in media kits and referenced in discussion with potential partnerships.
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
Please note that blocking cookies may have a negative impact on the functions of many websites, including our website. Some features of this website may cease to be available to you.
HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly solicit data from or market to children under 18 years of age. By using our Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Service. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@sporknfork.com.
TRANSACTIONAL DATA
We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our Site (“Transactional Data”). The Transactional Data may include your contact details and the transaction details (i.e. bank details, purchase orders). The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. We will share transaction data with our payment service provider only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
Refund Policy. Since our Service is defined as digital products, your purchase it is deemed “used” after download or opening, and all transactions of digital nature are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.
Spork ‘N Fork reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.
Delivery of Goods and Services
If you do not receive the digital product link on the date agreed in the contract, you can immediately contact help@sporknfork.com with your transaction/payment details to ensure your product is delivered as soon as possible.
COPYRIGHT
This website, including all images, text, software, and other content is the property of Spork ‘N Fork and is protected by United Kingdom and international copyright laws. All rights reserved.
You may have the opportunity to download ebooks or other digital products from our website or newsletter. If you decide to do this, we grant you a limited, non-exclusive, personal, non-transferable license to use the product(s). You agree that you are not allowed to modify, distribute, sell, share, republish, or create derivative content from any information provided to you without express consent from Spork ‘N Fork.
You may view any content displayed on the Website for personal, non-commercial use, provided that all copyright and attribution notices remain intact. You agree not to reproduce, publish, transmit, distribute, sell, license, modify, or create derivative content from this Website or any part of it, without prior written consent from Spork ‘N Fork.
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact info@sporknfork.com.
CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time. It is assumed that you accept such changes if you continue to use the site and services. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
HOW TO CONTACT US
Please contact us at info@sporknfork.com or visit https://sporknfork.com/contact.
CONSENT
By using our website, you hereby consent to our Privacy Policy and agree to its terms.